Buyers are responsible for such charges. All our products have been checked and packaged in good condition. Buyers have to pay for the return cost and we pay the cost for reshipping. Thank you in advance for your patience. We value feedback as important inspiration in our development of business.We need support from all of you. Our customer service support team is here to ensure that you are satisfied with our services. The item "Haier Portable Room Air Conditioner Indoor Cooler Fan Conditioning Unit Mobile" is in sale since Tuesday, April 9, 2019. This item is in the category "Home, Furniture & DIY\Heating, Cooling & Air\Air Conditioners & Heaters\Central Air Conditioners". The seller is "freedommall*2014" and is located in Dublin. This item can be shipped to United Kingdom.